My Own Tale

The Book

What are the weight and dimensions of the book?

The book has a hard back cover with thick stain-resistant pages. It is is approximately 286mm x 224mm x 8mm (11.3in x 8.8in x .3in), weighing 300 grams (10.58 ounces).

Cost and Payment Method

What are the delivery costs?

We charge a $5 shipping and handling fee. There are NO additional taxes to pay at checkout!

What are the accepted payment methods?

We currently accept the following credit and debit card payments: Visa, MasterCard, and American Express.

Delivery

Where do you make shipments?

We ship worldwide.

Can I track my shipment?

At this time, standard shipping does not offer a tracking method.

How long does it take to deliver the book?

Since books are completely personalized, they are not designed and printed until the order has been placed. Customers should receive the book within approximately 14 working days from when the order was placed.

Can I expedite my shipment?

Yes, orders can be expedited. Please contact us directly about this service, as it varies from one country to another.

Returns and Exchanges

Can I return the book?

Since the books are completely personalized, we do not accept returns.

Other Inquiries

I have additional questions. How do I contact you?

All questions sent to help@myowntale.com are answered promptly. In addition, mail can be sent to the following address:

My Own Tale
4924 Lawn Avenue
Western Springs, IL 60558
USA

We are happy to answer any inquiry you have!

Frequently Asked Questions